Human Resources Work Study

Reports to:



up to 19 hours/week



Job Posting Date:


Job Summary and Responsibilities:

The position of Human Resources Work Study acts as the primary customer service point of contact for the human resources office and provides operational support to the department.

The Human Resources Work Study serves as the first point of contact for the human resources office. Effective customer service is a must. Basic responsibilities are to coordinate the front office of the human resources department and assist with operational duties relating to all aspects of human resources.

Essential Duties:
Serve as the primary point of contact at Human Resources office reception desk
Greet customers and provide assistance as needed
Manage student employee paperwork and processing
Answer phone and direct calls
Update addresses for all employees in Colleague
Assists with completion of HR forms
Assist with data entry in applicable HR systems
Process requests for employee and dependent tuition waivers
Scan and route leave forms, employee status change forms and other employment documentation into ImageNow software
Process documentation for authorizing drivers
Distribute incoming mail and faxes, and process outgoing mail
Answer general HR questions
Maintain all applicable HR files and databases
Prepare copies of documents from personnel files when requested by employee, supervisor or other authorized requests
Operate office equipment
Maintain strict confidentiality
Function as an integral part of the office
Other duties as assigned

Work Environment:
Typical work environment is an office setting requiring normal safety precautions. Work is usually performed during the normal work day. Short periods of time will be spent outdoors travelling between campus buildings in various weather conditions.

Physical Demands:
Employee is regularly required to sit, speak, hear, use hands and fingers to handle materials and use computer, feel, and reach with hands and arms. Occasional lifting of up to 10 pounds may be required. Less frequent lifting of up to 25 pounds may be required (office supplies, paper boxes, etc.). Visual requirements require close-up, distance, and ability to focus.

Minimum Qualifications:

Degree-seeking student, enrolled in at least 6 credit hours at CC or a partnership institution. Minimum Qualifications:
Good academic standing at Casper College or partner institution
Excellent customer service
Ability to maintain strict confidentiality
High attention to detail
Ability to communicate effectively and efficiently in all forms
Ability to multitask in a fast-paced environment
Work with all varieties/variations of office equipment
Proficient with computer use and office software (MS Office Suite, Adobe Acrobat, etc…), email communication and data entry

Desired Qualifications:
Awareness of professional office operations
Basic understanding of human resources practices
Ability to work independently and seek out projects from staff when needed

How to apply:

To Apply Include the following:
Cover letter
Class schedule

Contact Person:

Rhonda Franzen

Contact Phone:


Contact Email:

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